Today's companies devote substantial amounts of time and attention to their employees. Employees are becoming more and more important as a resource, and companies are becoming more aware of their importance and benefits. Precisely for these reasons, companies already try to acquire qualified and capable employees during the recruitment and selection process. Training and continuous improvement of staff are, therefore, important factors that help entrepreneurs create the best possible staff that will be their main driver. The purpose of this paper is to present theoretical assumptions related to the hiring process and the training and development of employees. In addition, the empirical part of the work presents an analysis of the employment process of two trading companies in Bosnia and Herzegovina, as well as the training and development of their employees. Similarities and differences between theory and practice are presented. A comparison of two companies was also made. The practices used by companies in recruitment, selection, training and staff development were compared. In the same way, employee satisfaction resulting from the company's applied practices was also compared. An attempt was made to determine the extent to which these processes affect the employees and how satisfied they are with the practices implemented by their company. The advantages, as well as some disadvantages, of the work applied by the two processed trading companies were observed.