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master's thesis
Analiza aspekata digitalne transformacije na primjeru procesa prijave i evidencije kvarova
2024. urn:nbn:hr:124:622791
Elezović, Klara
University of Split
Faculty of economics Split

Cite this document

Elezović, K. (2024). Analiza aspekata digitalne transformacije na primjeru procesa prijave i evidencije kvarova (Master's thesis). Split: University of Split, Faculty of economics Split. Retrieved from https://urn.nsk.hr/urn:nbn:hr:124:622791

Elezović, Klara. "Analiza aspekata digitalne transformacije na primjeru procesa prijave i evidencije kvarova." Master's thesis, University of Split, Faculty of economics Split, 2024. https://urn.nsk.hr/urn:nbn:hr:124:622791

Elezović, Klara. "Analiza aspekata digitalne transformacije na primjeru procesa prijave i evidencije kvarova." Master's thesis, University of Split, Faculty of economics Split, 2024. https://urn.nsk.hr/urn:nbn:hr:124:622791

Elezović, K. (2024). 'Analiza aspekata digitalne transformacije na primjeru procesa prijave i evidencije kvarova', Master's thesis, University of Split, Faculty of economics Split, accessed 21 October 2024, https://urn.nsk.hr/urn:nbn:hr:124:622791

Elezović K. Analiza aspekata digitalne transformacije na primjeru procesa prijave i evidencije kvarova [Master's thesis]. Split: University of Split, Faculty of economics Split; 2024 [cited 2024 October 21] Available at: https://urn.nsk.hr/urn:nbn:hr:124:622791

K. Elezović, "Analiza aspekata digitalne transformacije na primjeru procesa prijave i evidencije kvarova", Master's thesis, University of Split, Faculty of economics Split, Split, 2024. Available at: https://urn.nsk.hr/urn:nbn:hr:124:622791

Metadata
TitleAnaliza aspekata digitalne transformacije na primjeru procesa prijave i evidencije kvarova
Title (english)Analysis of aspects of digital transformation using the example of the process of fault reporting and recording
AuthorKlara Elezović
MentorTea Mijač (mentor)
Committee memberMario Jadrić (član povjerenstva)
Committee memberMarko Hell (član povjerenstva)
GranterUniversity of Split
Faculty of economics Split
Split
Defense date and country2024-09-19, Croatia
Scientific / art field,
discipline and subdiscipline		SOCIAL SCIENCES
Economics
Business Informatics
Abstract
Digitalna transformacija prijave kvarova u poduzećima donosi značajna poboljšanja u brzini i točnosti obrade prijava, te u transparentnosti procesa. Tradicionalne metode prijave kvarova često su spore i sklone pogreškama, što može produljiti vrijeme reakcije i povećati troškove. Implementacija digitalnih rješenja poput mobilnih aplikacija i sustava za praćenje omogućuje brže i učinkovitije rješavanje problema, smanjuje operativne troškove i poboljšava zadovoljstvo korisnika i zaposlenika. Ova studija istražuje utjecaj digitalne transformacije na proces prijave kvarova kroz analizu primjera poduzeća koja su usvojila digitalne tehnologije. Nalazi pokazuju da digitalizacija omogućava proaktivno upravljanje kvarovima, bržu reakciju na probleme i bolje praćenje podataka, što doprinosi učinkovitijem preventivnom održavanju. Studija pruža uvid u prednosti digitalnih rješenja za prijavu kvarova i naglašava kako ova transformacija može unaprijediti ukupno poslovanje. Rezultati mogu pomoći poduzećima u donošenju informiranih odluka o investicijama u tehnologiju i strategijama za poboljšanje operativne učinkovitosti.
Abstract (english)
Digital transformation of the fault reporting process in companies brings significant improvements in speed, accuracy, and transparency. Traditional fault reporting methods are often slow and prone to errors, which can extend response times and increase costs. The implementation of digital solutions, such as mobile applications and tracking systems, allows for faster and more efficient problem resolution, reduces operational costs, and enhances user and employee satisfaction. This study examines the impact of digital transformation on the fault reporting process through the analysis of companies that have adopted digital technologies. The findings show that digitalization enables proactive fault management, quicker problem resolution, and better data tracking, contributing to more effective preventive maintenance. The study provides insights into the advantages of digital solutions for fault reporting and highlights how this transformation can improve overall business performance. The results can assist companies in making informed decisions about technology investments and strategies to enhance operational efficiency.
Keywords
Keywords (english)
Languagecroatian
URN:NBNurn:nbn:hr:124:622791
Study programmeTitle: Business Studies
Study programme type: university
Study level: graduate
Academic / professional title: sveučilišni magistar ekonomije (sveučilišni magistar ekonomije)
Type of resourceText
File originBorn digital
Access conditionsAccess restricted to students and staff of home institution
Terms of useLicence In copyright icon
Created on2024-09-23 08:27:52