The development of artificial intelligence and its implementation in autonomous vehicle systems and passenger transportation has led to the creation of a revolutionary travel model called robotaxi, designed as the transport of the future and for ecological sustainability. By exploring the available literature and analyzing the perceptions and attitudes of the selected population towards this type of technology and its potential use in the future, which was the main goal of this paper, an interesting set of results was obtained through survey research. First, it was determined that respondents who have a positive attitude towards autonomous vehicles tend to reduce their perception of benefits for users. Furthermore, based on the analysis of the research results, it is evident that people who see greater benefits for pedestrians often see fewer benefits for autonomous vehicle users, and that people who see greater benefits for users have a lower intention of using robotaxis, indicating a certain level of uncertainty about this technology, which was also addressed in the research question. In conclusion, the theoretical part of the results analysis showed that people who see the advantages of autonomous vehicles for pedestrians are more inclined to use the robotaxi transportation system. An interesting finding is that the female participants of the selected population expressed a greater willingness to use robotaxi services than men, and that those respondents who had a driver's license were more inclined to use robotaxi services compared to those who did not have the document at the time of the research. Additionally, respondents who had completed a university degree at the time of the survey had the highest intention to use robotaxis compared to other respondents with different levels of education. Although the respondents consider this type of passenger transportation to be somewhat sensitive to certain safety and legal factors, such as technical failures, hacking attacks, or the legal responsibility of owners and passengers, the results of this research nonetheless showed a majority positive willingness of respondents and a desire to accept robotaxi transportation in the future. This represents a positive fact for the further development of this service in the future, where service providers and investors must make additional efforts to improve safety and further strengthen the perception of all positive elements and benefits for individuals.