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master's thesis
ANALIZA SUSTAVA UPRAVLJANJA KVALITETOM NA PRIMJERU MANDEKS D.O.O.
diplomski rad
2020. urn:nbn:hr:124:982218
Golemac, Maja
University of Split
Faculty of economics Split

Cite this document

Golemac, M. (2020). ANALIZA SUSTAVA UPRAVLJANJA KVALITETOM NA PRIMJERU MANDEKS D.O.O. : diplomski rad (Master's thesis). Split: University of Split, Faculty of economics Split. Retrieved from https://urn.nsk.hr/urn:nbn:hr:124:982218

Golemac, Maja. "ANALIZA SUSTAVA UPRAVLJANJA KVALITETOM NA PRIMJERU MANDEKS D.O.O. : diplomski rad." Master's thesis, University of Split, Faculty of economics Split, 2020. https://urn.nsk.hr/urn:nbn:hr:124:982218

Golemac, Maja. "ANALIZA SUSTAVA UPRAVLJANJA KVALITETOM NA PRIMJERU MANDEKS D.O.O. : diplomski rad." Master's thesis, University of Split, Faculty of economics Split, 2020. https://urn.nsk.hr/urn:nbn:hr:124:982218

Golemac, M. (2020). 'ANALIZA SUSTAVA UPRAVLJANJA KVALITETOM NA PRIMJERU MANDEKS D.O.O. : diplomski rad', Master's thesis, University of Split, Faculty of economics Split, accessed 30 November 2024, https://urn.nsk.hr/urn:nbn:hr:124:982218

Golemac M. ANALIZA SUSTAVA UPRAVLJANJA KVALITETOM NA PRIMJERU MANDEKS D.O.O. : diplomski rad [Master's thesis]. Split: University of Split, Faculty of economics Split; 2020 [cited 2024 November 30] Available at: https://urn.nsk.hr/urn:nbn:hr:124:982218

M. Golemac, "ANALIZA SUSTAVA UPRAVLJANJA KVALITETOM NA PRIMJERU MANDEKS D.O.O. : diplomski rad", Master's thesis, University of Split, Faculty of economics Split, Split, 2020. Available at: https://urn.nsk.hr/urn:nbn:hr:124:982218

Metadata
TitleANALIZA SUSTAVA UPRAVLJANJA KVALITETOM NA PRIMJERU MANDEKS D.O.O. : diplomski rad
AuthorMaja Golemac
MentorIvana Dropulić (mentor)
GranterUniversity of Split
Faculty of economics Split
Split
Defense date and country2020-04, Croatia
Scientific / art field,
discipline and subdiscipline		SOCIAL SCIENCES
Economics
Abstract
Upravljanje kvalitetom je proces koji prepoznaje i upravlja aktivnostima potrebnim da se dostignu ciljevi neke organizacije. Ovaj proces odnosi se na skup radnji opće funkcije upravljanja koji određuju politiku kakvoće, ciljeve i odgovornosti, te ih u okviru sustava kakvoće ostvaruje s pomoću planiranja kakvoće, praćenja kakvoće, osiguravanja kakvoće i poboljšavanja kakvoće. U ovom radu analizira se upravljanje kvalitetom kroz opisivanje temeljnih teorija kvalitete od strane stručnjaka kao što su Deming, Juran, Crosby, Ishikawa i Felgenabum, a kako to izgleda u praksi priloženo je na primjeru poduzeća Mandeks.
Abstract (english)
Quality Management is a process that recognizes and manages the activities required to achieve the goals of some organization. This process refers to a set of work options available to management that determines quality policy, goals and responsibilities, and achieve them within the quality system with quality planning, quality monitoring, quality assurance and quality improvement. In this paper, we analyze quality management by describing basic theories of quality from outside experts such as Deming, Juran, Crosby, Ishikawa, and Felgenabum, and show what it looks like in real life through example of Mandeks company.
Keywords
Keywords (english)
Languagecroatian
URN:NBNurn:nbn:hr:124:982218
Study programmeTitle: Management; specializations in: Project management, Financial and Tax management, Accounting and Revision
Course: Project management
Study programme type: professional
Study level: specialist graduate
Academic / professional title: stručni/a specijalist/ specijalistica ekonomije (stručni/a specijalist/ specijalistica ekonomije)
Type of resourceText
File originBorn digital
Access conditionsAccess restricted to students and staff of home institution
Terms of useLicence In copyright icon
Created on2020-06-26 08:52:08