In today's operating conditions, traditional performance metrics based solely on financial indicators are no longer sufficient for a successful implementation of the company's strategy and for projecting future events. In order to obtain a real picture of business operations, the non-financial performance benchmarks should also be taken into account. Numerous changes in the environment and increased awareness of the importance of nonfinancial indicators have led to the development of a large number of systems for measuring business efficiency. One of them is a Balanced Scorecard model. The goal of this model is not just to develop a new business performance system, the goal is also to complement financial indicators with nonfinancial ones. Therefore, this model combines four perspectives: financial perspective, customer perspective, perspective of internal business processes, and learning and development perspectives. Perspectives are interrelated and important. BSC model was formed for company Nirs trgovina d.o.o. By calculating all the indicators and aggregating the ratings of each perspective of model, the overall achievement of the company Nirs trgovina d.o.o. is reached. The number of point is 6,116 which means that the company improved its business in 2016 compared to 2015 by 11%. The company should use this model because it puts an emphasis on all indicators and thus provides a better insight into the entire enterprise business than the existing model used in the company.