The aim of the research was to investigate and describe in detail the operations of the public institution Stomatološka poliklinika Split during the global SARS-CoV-2 virus pandemic. It is a health institution owned by the Split-Dalmatia County, which concludes a contract with the Croatian Health Insurance Fund every year for the provision of specialist health care for patients. The crisis caused by the corona virus caused the outflow of patients from the polyclinic since working in an aerosol poses a high risk of infection. The new situation required an urgent reaction which manifested itself through the reorganization of work. The work was organized in shifts, so one team of employees worked one week, and the next week another team. The paper applied the techniques of horizontal and vertical analysis of the balance sheet and income statement of the institution. The analysis through financial indicators was also used, which gave a closer insight into the institution's operations over five years, with an emphasis on developments in 2020. In line with the improvement of the situation and easing of epidemiological measures, the projection of future operations for 2021, 2022 and 2023 was presented. Concluding with this research, the financial analysis showed that the global pandemic affected the decline of the institution's operations, but due to the rapid and timely response, it prevented larger losses with long-term consequences in the future.