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Top 30 soft skills in tourism and hospitality graduates: A systematic literature review
U: Proceedings of International Scientific Conference ToSEE - Tourism in Southern and Eastern Europe 2021. / Alkier, Romina; Marković, Suzana; Perić, Marko (ur.). Opatija: Fakultet za menadžment u turizmu i ugostiteljstvu Sveučilišta u Rijeci, 2021. str. 637-656. urn:nbn:hr:124:391185
Pranić, Ljudevit; Pivčević, Smiljana; Garbin Praničević, Daniela

Citirajte ovaj rad

Pranić, Lj., Pivčević, S. i Garbin Praničević, D. (2021). Top 30 soft skills in tourism and hospitality graduates: A systematic literature review. U R. Alkier, (Ur.), S. Marković, (Ur.), M. Perić, (Ur.), Proceedings of International Scientific Conference ToSEE - Tourism in Southern and Eastern Europe 2021 (str. 637-656). Opatija: Fakultet za menadžment u turizmu i ugostiteljstvu Sveučilišta u Rijeci. Preuzeto s https://urn.nsk.hr/urn:nbn:hr:124:391185

Pranić, Ljudevit, et al. "Top 30 soft skills in tourism and hospitality graduates: A systematic literature review." Proceedings of International Scientific Conference ToSEE - Tourism in Southern and Eastern Europe 2021, Ur. Romina Alkier, Ur. Suzana Marković, Ur. Marko Perić, Opatija: Fakultet za menadžment u turizmu i ugostiteljstvu Sveučilišta u Rijeci, 2021, str. 637-656. https://urn.nsk.hr/urn:nbn:hr:124:391185

Pranić, Ljudevit, Smiljana Pivčević i Daniela Garbin Praničević. "Top 30 soft skills in tourism and hospitality graduates: A systematic literature review." U Proceedings of International Scientific Conference ToSEE - Tourism in Southern and Eastern Europe 2021, 637-656. Opatija: Fakultet za menadžment u turizmu i ugostiteljstvu Sveučilišta u Rijeci, 2021. Citirano 27.07.2024.. https://urn.nsk.hr/urn:nbn:hr:124:391185

Pranić, Lj., Pivčević, S. i Garbin Praničević, D. (2021) 'Top 30 soft skills in tourism and hospitality graduates: A systematic literature review', u Alkier, R. (ur.), Marković, S. (ur.), Perić, M. (ur.), Proceedings of International Scientific Conference ToSEE - Tourism in Southern and Eastern Europe 2021, Opatija: Fakultet za menadžment u turizmu i ugostiteljstvu Sveučilišta u Rijeci, str. 637-656. Preuzeto s: https://urn.nsk.hr/urn:nbn:hr:124:391185 (Datum pristupa: 27.07.2024.)

Pranić Lj, Pivčević S, Garbin Praničević D. Top 30 soft skills in tourism and hospitality graduates: A systematic literature review. U: R. Alkier, ur., S. Marković, ur., M. Perić, ur. Proceedings of International Scientific Conference ToSEE - Tourism in Southern and Eastern Europe 2021. Opatija: Fakultet za menadžment u turizmu i ugostiteljstvu Sveučilišta u Rijeci; 2021. Str. 637-656. [pristupljeno 27.07.2024.] Dostupno na: https://urn.nsk.hr/urn:nbn:hr:124:391185

Lj. Pranić, S. Pivčević i D. Garbin Praničević, "Top 30 soft skills in tourism and hospitality graduates: A systematic literature review", Proceedings of International Scientific Conference ToSEE - Tourism in Southern and Eastern Europe 2021, R. Alkier, S. Marković i M. Perić, Ur. Opatija: Fakultet za menadžment u turizmu i ugostiteljstvu Sveučilišta u Rijeci, 2021. [Online] Dostupno na: https://urn.nsk.hr/urn:nbn:hr:124:391185 [Citirano: 27.07.2024.]

Za citiranje koristite ovu mrežnu adresu: https://urn.nsk.hr/urn:nbn:hr:124:391185
Podaci o radu
Naslov (engleski)Top 30 soft skills in tourism and hospitality graduates: A systematic literature review
AutorLjudevit Pranić
AutorSmiljana Pivčević
AutorDaniela Garbin Praničević
UrednikRomina Alkier
UrednikSuzana Marković
UrednikMarko Perić
Autorova ustanovaSveučilište u Splitu
Ekonomski fakultet
Znanstveno / umjetničko
područje, polje i grana		DRUŠTVENE ZNANOSTI
Ekonomija
Trgovina i turizam
Sažetak (engleski)
Purpose – To improve the employability of tourism and hospitality (T&H) graduates, faculty must continually reassess what soft skills are essential for T&H graduates to possess and amend their curricula to meet these needs. Thus, this study aims to identify the soft skills perceived as essential for the T&H graduates through a systematic literature review (SLR). Methodology – Google Scholar was systematically queried from 1990 to April 2018, resulting in 77 T&H soft skills-related peer-reviewed publications. Four T&H researchers/educators produced an initial pool of 1447 T&H soft skills from these publications, categorized them in either conceptual/creative, leadership or interpersonal dimensions of Sandwith’s (1993) Competency Domain Model and trimmed for relevance. Finally, the elicited key soft skills were further edited via an online survey of 19 T&H researchers/educators from Italy, Malta, Portugal, and Spain. The relevance of generated soft skills was double-verified thought same SLR based process for literature from April 2018 onward. Findings – A final set of 30 items emerged – 10 items per each of the three soft skills dimensions – i.e. conceptual/creative, leadership, and interpersonal. Based on these findings, both T&H higher education institutions and faculty should evaluate their classes/curricula to determine whether a particular soft skill identified in this study is included as a learning objective of one or more specific classes. Contribution – The main contribution lies in devising a theoretically-and methodologically- based list of key soft skills for a broad range of segments of the T&H industry. From a methodological point of view, the SLR conducted is considered as novelty in T&H soft skills research. Practically, this study provides educators with an updated benchmark tool to identify gaps in the curriculum. The related positive implications are expected for the students and T&H industry as well.
Ključne riječi (engleski)
Jezikengleski
Vrsta publikacijeZnanstveni rad - Izvorni znanstveni rad
Status objaveObjavljen
Vrsta recenzijeRecenziran
Verzija publikacijeObjavljena verzija rada (izdavačev PDF)
Naslov zbornikaProceedings of International Scientific Conference ToSEE - Tourism in Southern and Eastern Europe 2021
Brojčani podacistr. 637-656
e-ISSN2706-2406
URN:NBNurn:nbn:hr:124:391185
Datum objave publikacije2021
SkupNaziv: 6th International Scientific Conference ToSEE - Tourism in Southern and Eastern Europe 2021: ToSEE – Smart, Experience, Excellence & ToFEEL – Feelings, Excitement, Education, Leisure (ToSEE 2021)
Kratica: ToSEE 2021
Lokacija: Opatija, Hrvatska
Datum početka: 2021-06-30
Datum završetka: 2021-07-02
Vrsta izlaganja: Predavanje
URL dokumentahttps://tosee.fthm.hr/index.php/conference-proceedings/send/11-tourism-in-southern-and-eastern-europe-2021-conference-proceedings/380-top-30-soft-skills-in-tourism-and-hospitality-graduates-a-systematic-literature-review
Vrsta resursaTekst
IzdavačOpatija: Fakultet za menadžment u turizmu i ugostiteljstvu Sveučilišta u Rijeci
Prava pristupaOtvoreni pristup
Uvjeti korištenjaIkona licence Zaštićeno autorskim pravom.
Datum i vrijeme pohrane2024-07-17 20:33:39